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The CQC standards of care outline that care providers must be open and transparent about the care and treatment they deliver to people. If something goes wrong, providers must tell you what happened, offer support and apologise. This is called Duty of Candour.
The Care Quality Commission (CQC) is the independent regulator in England for health and social care. As an independent body, the CQC checks healthcare organisations to see if they meet the mandatory care standards.
Besides detailed descriptions on how hospitals, GPs and more should comply to safety standards, the CQC has also outlined 13 fundamental care standards.
Though we can hardly claim 2020 was a year we’d like to repeat, we’re glad to say good things have followed from this year as well.
Looking back Promatica has made some great changes and we’ve been able to offer our digital solutions to different NHS organisations.
Bespoke software has both advantages and disadvantages for healthcare. If you are looking at a bespoke solution for your healthcare organisation, it’s good be aware of the positives and negatives.