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The CQC standards of care outline that care providers must be open and transparent about the care and treatment they deliver to people. If something goes wrong, providers must tell you what happened, offer support and apologise. This is called Duty of Candour.

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The Care Quality Commission (CQC) is the independent regulator in England for health and social care. As an independent body, the CQC checks healthcare organisations to see if they meet the mandatory care standards.

Besides detailed descriptions on how hospitals, GPs and more should comply to safety standards, the CQC has also outlined 13 fundamental care standards. 

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Though we can hardly claim 2020 was a year we’d like to repeat, we’re glad to say good things have followed from this year as well.

Looking back Promatica has made some great changes and we’ve been able to offer our digital solutions to different NHS organisations.

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A trial on 13 August and a full launch on 24 September. The COVID-19 Contract Tracing app is now a fact across England and Wales. The launch of the app has been a long project and has benefitted from many experts bringing their knowledge to the table.

One of the key topics for the app was Patient Safety. Mo Rahman, CEO of Promatica Digital, is recognised nationally as an expert in Patient Safety and was asked to offer his consultancy support for the COVID-19 App.

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